We have set the goal of ensuring the highest ethical standards in all areas of activity in order to promote a trustworthy and professional attitude towards clients, colleagues, business partners, and society as a whole. To clearly define our ethical principles and encourage their observance, we have developed the bank’s Code of Ethics, which forms the foundation of our corporate culture and daily operations.
The content of the Code of Ethics serves as guidelines for our employees and business partners, defining the basic principles of professional and ethical conduct. It helps to create a responsible and fair working environment while ensuring that the bank’s activities comply with legal requirements.
The Code reflects our commitment to upholding corporate values and principles that are essential not only internally but also in cooperation with clients and partners.
Loyalty
Loyalty means acting in the interests of the bank and its subsidiaries, maintaining trust even outside working hours. Employees must avoid actions that could damage the bank’s reputation and adhere to the bank’s short- and long-term goals. Loyalty fosters a unified work environment.
Responsibility
Responsibility is expressed in high-quality work and the timely correction of mistakes. Every employee is accountable for their actions and the decisions they make. An open and responsible attitude fosters trust in the workplace. We believe that admitting and correcting mistakes is an essential part of professional growth.
Professionalism
Professionalism means carrying out work accurately and efficiently while maintaining high standards. We encourage employees to make objective decisions and seek purposeful solutions in various work situations. A professional approach strengthens trust among clients and partners.
Development
Development promotes continuous improvement of knowledge and skills. We support employees’ professional growth and the acquisition of new competencies. Employees are encouraged to share their knowledge and experience and to take initiative in their daily work.
Integrity
Integrity means acting truthfully, openly, and fairly in every situation. Employees are encouraged to report any violations or irregularities. For this, we provide whistleblowing mechanisms and ensure that those who report are heard and protected. Integrity strengthens an ethical work environment and mutual trust.
Equality
Equality means treating all employees and partners fairly and with respect, without discrimination. We foster an inclusive and friendly work environment where everyone feels valued. Discrimination and bullying are completely unacceptable and are actively prevented. We maintain open communication in which everyone’s opinion and rights are respected.
Respect and Collegiality
Respect and collegiality create a positive and supportive work environment. Every employee is listened to regardless of position, and conflicts are resolved constructively and professionally. Collegiality fosters cooperation and teamwork, helping to achieve common and sustainable results.
Respect for Confidentiality
Confidentiality is the obligation to protect and not disclose the bank’s and clients’ information. Our employees and partners safeguard information security and comply with data protection requirements. Confidentiality strengthens clients’ and partners’ trust and ensures safe and responsible information management at all levels.
The Role of Business Partners in Upholding Ethics
We invite our business partners to familiarize themselves with the principles of the Code of Ethics and actively follow them in their work. We believe that honest and responsible conduct is the foundation of stable and long-term business relationships that are mutually beneficial.
We support open dialogue and are ready to receive suggestions or reports from partners about possible violations. Shared responsibility for compliance with ethical norms helps strengthen the company’s reputation and fosters sustainable growth.
Reporting Ethical Violations
To ensure a high level of ethics and accountability, we have created a secure and confidential reporting mechanism through which employees and business partners can anonymously report observed violations or deficiencies.
This mechanism is essential to identify and prevent risks in a timely manner, maintaining trust and ensuring accountability at all levels.
A Shared Goal – A Sustainable Future
Our Code of Ethics reflects our commitment to act in ways that promote not only the company’s growth but also the well-being of society and sustainable development. We believe that every action can contribute to significant change.
We call on all employees and business partners to recognize their role and responsibility by following ethical standards and fostering a fair, safe, and responsible work environment.
Together, we are building a stable, trustworthy, and professional financial institution that serves the interests of society and contributes to a better future.